Thursday, July 31, 2014

Fixing Gmail Sync Issues In Outlook 2013

Even if most of the users are fond of using Outlook, a group of people feels that Outlook is a blown up and baffled program that goes insane at times. The group lamenting about the program feel as if stuck with the software, as they do not find a better program. This group was in for a pleasant surprise when they found out the recent improvements that made in Outlook 2013 version.

However, amidst the improvements made, people suspected the presence of a bug in the program. They faced issues with the way Outlook synchronizes with Gmail. This is not the case with just one person; but many Outlook users, who have had issues with synchronization, are annoyed with the same.

Here is an instance of a specific user, who uses Outlook email client application to manage three Gmail accounts, all of them configured with IMAP protocol. IMAP protocol enables real time synchronization, that is, any changes made in Outlook will reflect anywhere else where the account accessed. If you move an email message to a folder for example, this will be updated on the same account accessed on a phone. Nevertheless, the Outlook problems however begin here. For some reason the said user with three Gmail accounts, faced an error with synchronizing of the application on multiple devices, which is very annoying and inconvenient.

There is a dedicated team from Google working on this issue. They have found out that many users have faced the same issue while using Outlook 2013. This does not seem to be a Gmail related issue though, as not all the Gmail accounts configured with Outlook have this problem.

One of the solutions for this issue proposed by some users was to go back to Outlook 2010. This was least preferred by others, as they believed that they might run into other complicated problems such as loosing data. Hence, experts came up with a very simple solution that can solve this issue.

It asked users to delete the Gmail account from Outlook that is not working properly, and exit out of the program. Reboot the computer, restart the email client application, and configure the account once again. This issue seemed to work wonders, as sync happened almost immediately and the program was working fine. By doing this you do not have the fright of loosing data either, which is one of the beauties of the server-based IMAP protocol.

Many people used this fix and solved one of the biggest Outlook problems encountered till date. Reports say that they have resumed back to normal working with Outlook.

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