Showing posts with label Windows Online Support. Show all posts
Showing posts with label Windows Online Support. Show all posts

Monday, April 28, 2014

Steps To Uninstall Windows Live Programs

Windows Live Essentials is a great package from Microsoft that has different programs included in it like Photo Gallery, Family Safety, Movie Maker, Toolbar, Mail, Writer and Messenger. If you wish to log in to any of these services, all you need is a Windows Live ID. The username and password for this Id can be used for all Windows Live services.

Steps Involved

When you download the Windows Live Essentials package, all the programs are included in it. Now, if you do not wish to use some of these programs, you can uninstall them from your computer. This will save your computers storage space and memory. In this post, we will guide you through the steps to uninstall Windows Live programs from different versions of Windows operating systems.

Uninstalling from Windows XP

According to Windows online support, you can uninstall Windows Live programs from Windows XP with a few simple steps. Let us go through the steps below.
  • Turn on the computer and login to the user account that has administrator rights. Remember that you cannot uninstall programs from the user accounts that do not have administrative privileges. 
  • Open the Start menu and click the option Control Panel.
  • When the Control Panel window opens, locate and double click the icon for Add or Remove programs.
  • The window for Add or Remove Programs contains all the programs installed in your computer. From this list, click the Windows Live programs that you wish to uninstall and click Remove.
  • Follow the on-screen instructions to complete the removal process.
  • Restart the computer from the Start menu when the removal process finishes.
Uninstalling from Windows Vista or Windows 7
  • Launch the Start menu and in the Search field, enter Programs and Features. From the search results, click Programs and Features.
  • In the window for Programs and Features, select the option Uninstall a program.
  • From the list of programs, locate the Windows Live programs that you no longer wish to keep and select the option Uninstall. You can find the Uninstall option at the top of the window.
  • Follow the step-by-step removal process.
  • Restart the computer.
With the above mentioned steps, you can remove the unwanted Windows Live programs from the computer. For additional assistance on this removal process, you may contact Windows online support or our technical support team.

Thursday, April 11, 2013

Instructions To Delete Windows Live Messenger Chat Archive History


Windows Live Messenger, which is a part of Windows Live Essentials, is Microsoft’s latest instant chat application. It was previously known as MSN messenger. Like all Microsoft chat applications, Live Messenger too saves a copy of all your chat conversations on your computer. Since this message history isn’t password-protected, any people who log into Live Messenger on your computer can view this history. If you don’t want others to see your conversation history, you could delete these chat archives to safeguard your privacy. Mentioned below are instructions to delete the chat history from your Windows Live Messenger application. Avail Windows online support, in case you have trouble performing this.

Instructions

  • Click on the Windows Start button on your taskbar and then click “My Computer” or “Computer”, depending on the OS version. As the “My Computer” or “Computer” window opens, double-click the “C:\” drive to open it. 
  • Locate and open the folder named “Users” to find your user profile folder in it. Double-click your user profile folder to open it. 
  • Under this folder, open the “Documents” subfolder and then further open “My Received Files”. 
  • Now locate and open your Windows Live Messenger profile folder. You will find the folder for “History” here. This folder will contain the list of archived IM conversations. These conversations will be saved in XML file formats with the IM recipient’s screen name associated with it.
  • You may either choose to delete a particular conversation list the selecting the appropriate IM recipient screen name or may deleted the entire conversation history. Select those XML files that you want to dele te and press the “Delete” key on your keyboard. To delete the entire message history, press “Ctrl + A” keys together and the press the “Delete” key. Click “OK” to confirm the deletion.
  • This type of deletion will move the files to the “Recycle Bin” folder on your computer desktop. In order to permanently delete the files, you need to delete it from the Recycle Bin folder. Go to the desktop and right-click on “Recycle Bin” folder, and then select the option “Empty Recycle Bin”. When you get the prompt to confirm the deletion, click “Yes”.

This is how you can delete the chat history from Live Messenger. You will find useful tips on Windows Help menu, or you may seek assistance from the Windows online support team to learn more about the various features and options in Windows Live Messenger.